Last Updated: August 17, 2026
At Tricacy, we respect your privacy and are committed to protecting the personal information you provide when visiting or shopping on our website. This Privacy Policy explains how we collect, use, store, and protect your information.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase through Tricacy, we may collect certain information, including:
Personal Information
Depending on how you interact with our website, we may collect:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment and transaction information
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Order details
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Customer service communications
Automatically Collected Information
When you browse our website, certain information may be collected automatically, such as:
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IP address
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Browser type and device information
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Operating system
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Pages visited and browsing activity
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Referring website or source
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General location information
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Cookies and similar technologies
2. How We Use Your Information
We may use the information we collect to:
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Process and fulfill your orders
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Process payments
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Arrange shipping and delivery
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Provide order confirmations and updates
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Respond to customer service requests
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Process returns, exchanges, and refunds
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Improve our website, products, and services
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Personalize your shopping experience
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Detect and prevent fraud or unauthorized activity
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Send marketing communications where permitted by law
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Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Tricacy does not need to store your complete credit or debit card information on our own systems. Payment information is handled by the applicable payment processor according to its own privacy and security practices.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to help our website function properly and to understand how visitors use our website.
Cookies may be used to:
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Remember your preferences
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Keep items in your shopping cart
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Improve website functionality
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Analyze website traffic
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Understand customer interactions
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Support relevant advertising and marketing activities
You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website functions.
5. How We Share Your Information
We may share personal information with trusted third-party service providers when necessary to operate our business and provide services to you.
These parties may include:
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Payment processing providers
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Shipping and delivery providers
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Website hosting and technology providers
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Analytics and marketing service providers
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Customer service providers
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Fraud prevention and security providers
We do not sell your personal information simply for the purpose of selling it to third parties.
We may also disclose information when required by law, legal process, or governmental authority, or when necessary to protect our rights, customers, website, or business.
6. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services.
If you visit a third-party website through a link on our website, that third party's privacy policy and terms may apply. We are not responsible for the privacy practices, content, or security of third-party websites.
8. Marketing Communications
If you choose to subscribe to our promotional communications, we may send you information about products, promotions, special offers, or other updates from Tricacy.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email or by contacting us at customer@tricacy.com.
9. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us at customer@tricacy.com so we can take appropriate action.
10. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of certain personal information
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Object to or restrict certain processing activities
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Withdraw consent where processing is based on consent
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Opt out of certain marketing communications
To exercise applicable privacy rights, please contact us at customer@tricacy.com.
We may need to verify your identity before completing certain requests.
11. International Data Transfers
Because we serve customers in different regions, your personal information may be processed or stored in countries other than the country where you live.
Where required, we take reasonable steps to ensure that applicable safeguards are in place when personal information is transferred internationally.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Tricacy
Email: customer@tricacy.com
We value your trust and are committed to protecting your privacy.
Tricacy — Little Companions, Big Smiles.